تأثير الذكاء العاطفي على إدارة الصراع التنظيمي دراسة حالة سونطراك - بالأغواط -

Abstract

This study aims to understand how emotional intelligence contributes to the understanding of the managerial dispute inside (Sonatrach Laghouat)،Using (PLS version 3) to perform structural averages least partial squares tests on the results in order to test the hypotheses and either confirm or deny them. The study found that there is a statistically significant relationship between emotional intelligence and managing organizational conflict among managers in (Sonatrach Laghouat DML)،This relationship is caused by self-motivation (motivation), as the study also found (gender, age group, seniority, educational level)