Contribution Of Digital Transformation In Developing

Abstract

This paper examines the significance of digital transformation within organizations and its role in enhancing employees' skills, including communication, time management, teamwork, decision-making, leadership, and the ability to work under pressure, within the Algerian Telecommunications Company in El Oued Agency. The study employs a descriptive-analytical approach, drawing from various books and references to outline the theoretical framework for the study variables. A questionnaire served as the primary data collection tool, administered to a sample of 20 employees. The findings reveal several key outcomes, with the most prominent being that digital transformation has a notable impact on improving employees' communication and interpersonal skills at the study site, while no significant effect was observed on the other skill dimensions.