IMPACT OF IOT ADOPTION ON SUPPLY CHAIN PERFORMANCE & ORGANIZATIONAL PERFORMANCE: AN EMPIRICAL STUDY IN PAKISTAN

Abstract

The rapid advancement of the Internet of Things (IoT) technology has transformed various industries, including the supply chain sector. This empirical study investigates the impact of IoT adoption on supply chain performance and organizational performance within the context of Pakistan. The study aims to provide valuable insights into how IoT technology influences supply chain operations and overall organizational effectiveness in a developing economy like Pakistan. To achieve this objective, qualitative interviews were conducted. A sample of supply chain professionals and managers from diverse industries across Pakistan was surveyed, and in-depth interviews were conducted with key industry experts. The findings of this study reveal significant positive impacts of IoT adoption on supply chain performance in Pakistan. Specifically, the results indicate that IoT-enabled supply chain processes lead to improved visibility, real-time monitoring, and enhanced decision-making capabilities. This translates into reduced operational costs, decreased lead times, and increased supply chain efficiency.